Top up by Credit Card : Ecomdy Media

Payment via Credit card

Step 1: Add your credit card

Select the button Credit Card
Click + Add a credit card

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Fill in your card information and click "Add card"

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This interface shows that your card has been added. Now, you need to activate it.
Click Active

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NOTE

In case you want to add the second card (you added funds successfully and all your left bar was active), select "Payments" >>> "Credit Card" and do the same as your previous one.

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Step 2: Active your credit card

Active credit card

a. In the Credit Card tab >> click Active

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b. When you click the Active button, a transaction of $0.5 will be processed automatically to verify your credit card (this amount will be transferred to your Ecomdy balance).
To complete the transaction, please check the OTP code sent by your bank (this step may be optional, depending on your bank)

NOTE

The OTP code you receive at this step should not be entered into ECOMDY's platform.

After deducting 0,5$, the bank will send you the transaction/notification/bank statement to inform you about your bank balance. You can get the verification code through one of the following methods (depending on your bank registration for transaction notifications):

SMS
Email banking
iBanking statement (app or web - please check "History Transaction")
Banking service statement (Such as Payoneer, PingPong, Wise, Amex...)

Example

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The verification code is sent to iBanking statement (App). Please check "History Transaction"

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The verification code is sent to iBanking statement (Web)

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Enter the verification code in the box and click Active. Your credit card is active now, you can top-up as usual.

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NOTE

The verification code consists of 4 digits.
The OTP code (required to process the $0.5 transfer) and the verification code (needed to activate your credit card) are both sent by your bank and not by ECOMDY.

Do not receive the OTP code

If the Ecomdy platform has charged $0.50 from your credit card, you still have not received the OTP. Please prove you are the cardholder. Then we will resend OTP to you.

For virtual card

Please send us a full screenshot clearly showing the following information:

Card service link
Cardholder name
The last 4 digits of the card number
Expiration date
The current time on your computer Please cover your card number and show only the last four digits for safety reasons.

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For physical card

Please send us a photo of you holding your credit card and a handwritten note Your card clearly shows:

Cardholder name
The last 4 digits of the card number
Expiration date
A HANDWRITTEN NOTE
```
    Ecomdy Media
    Your country current time 
    Date
```
Please cover your card number and show only the last four digits for safety reasons.

Your Credit Card has been declined

There are 3 common reasons why your card is declined (Stripe responses to support team)

Your card has insufficient funds --> Please check the balance and try again or change another card.
The bank returned the decline code do_not_honor, and did not provide any other information --> Please contact your card issuer or change another card.
If your card is still declined, it's because the international payment gateway Stripe declined your card. Ecomdy Media can't change or interfere with this case --> Please use another payment method: Payoneer/Airwallex/USDT/Paypal/Wise...

Step 3: Top up by Credit Card

After activating your card, enter the amount and "Top up"

NOTE

Via Credit Card, a service fee is 3% (14-day trial is 0%), tax is 3%, gate fee is 4% min top-up is 200$
Ex, If you want to top up $200, the system will auto-charge you $220 in total (10%).

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